FAQ

Frequently Asked Questions: 

1. Where can I contact you? 

My email is kalainasclothingcompany@gmail.com

2. What is your TAT? 

My current turnaround time for T-SHIRTS is 1-3 business days. Crewneck sweatshirts and hoodies can take 1-2 weeks as they are made to order. I am not responsible for the package once it is shipped. 

3. Do you do customs? 

I do not currently do customs.

4. Where are you located? 

Washington State. 

5. Can I exchange or replace my order if it arrives damaged? 

If your item(s) arrives damaged, email me at kalainasclothingcompany@gmail.com within four days of the item(s) being delivered [please provide pictures]. If the email is receive after the four days, the item(s) will not be able to be exchanged or replaced.